Men's Relaxed Straight-Leg Jeans for Everyday Winter Wear

Yes — standard delivery is free on all UK orders, with no minimum spend. We currently deliver within the United Kingdom only.

You can request a return within 30 days of delivery. Items must be unused, unworn and in their original condition, with the original tags, packaging and accessories. Email info@elowengray.com before posting anything back and follow the instructions from our team. You pay the return postage for a sizing or change-of-mind return; we cover it if the item arrives damaged, faulty or incorrect. See our Return & Refund Policy for full conditions.

After dispatch, we’ll email your tracking details. Follow the link in that email or use our Order Tracking Page. Please allow 24–48 hours after dispatch for the tracking to update.

Before ordering, check the sizing information and measurements on the product page, as the fit can vary between styles. If you are unsure, ask our team through the Contact Page or email info@elowengray.com.

The following payment methods are listed for our store. Available options are shown at checkout:

• Credit and debit cards: Visa, Mastercard, American Express, Maestro
• Shop Pay
• Apple Pay
• Google Pay
• PayPal

Payments are handled by payment providers over an encrypted connection. Elowen Gray does not store your full payment details.

Preparing your order normally takes 1–2 business days. After dispatch, delivery typically takes 5–8 business days. The published estimated total is 6–10 business days. These times are estimates and can vary. See our Shipping Policy for details.

Use our Contact Page or email info@elowengray.com. Our customer service hours are Monday–Friday, 9:00 AM–5:00 PM (GMT+00:00). We reply within 24 hours on business days. Weekend messages are answered on the next business day.